carilec

Event Details

Click Here To Open Tabs

The annual CARILEC Human Resource, Corporate Communications and Customer Service Conference is the leading Conference in the Caribbean. This year, career professionals will once again gather to learn how to use innovative strategies which deliver real results and demonstrable impact.

Join us to learn how to improve employee engagement, learning and development. Our leading industry experts will expose you to the newest HR solutions.

We’ll teach you how to identify and create opportunities for optimizing social media to deliver corporate communications with real impact. You’ll also learn how to devise impactful messages and corporate communications strategies which deliver value and ROI to your organisation.

Finally, we’ll guide you into the future of customer-centric customer care, showing you how to understand, delight and retain customers.

Keynote Speaker - Liz Thompson, SUNY-UWI Center for Leadership and Sustainable Development,  Executive Director Designate - Click to view bio

Who Attends

  • Human Resource Professionals
  • Customer Service
  • Corporate Communications Experts
  • Consultants
  • Learning Institutions
  • Senior Managers
  • Administrative Professionals

Your Registration Includes:

  • Welcome Package (bag, gift, brochures etc..)
  • Coffee Breaks, Lunches, Complimentary Island Tour/Shopping  and Business Cocktail
  • Network with over 20 Caribbean, Central & Southern America Utilities
  • Learning & Development Opportunities
  • Exposure to new Human Resource, Customer Service and Corporate Communication Methodologies
  • Special CARILEC hotel rate at a 5 star resort, inclusive of Breakfast
  • And much more!

CLICK TO VIEW AGENDA

 

Sponsorship Opportunities Available - Download Package here

Please contact - conference@carilec.org  for more information

Friday 10th March 2017 to Tuesday 14th March 2017 , 8:00am to 4:30pm

Information to be updated as it becomes available.

You will be staying at the .......

The Westin, St. Maarten Dawn Beach Resort & Spa

144 Oyster Pond Road,

Phillipsburg, St. Maarten

 

Reservations Procedure:

You can make reservations by calling 721 543 6700 or by email:

reservations231@columbiasussex.com

Room Rate Information:

Resortview/ 1 Bedroom Suite US$215 per person and is inclusive of breakfast.

These rates are based on single or double occupancy and are subject to 20%government tax and hotel service charge. The hotel service charge includes porterage and maid gratuities. 

This room rate and availability is only guaranteed until February 6th, 2017

All delegates must make reservations directly with the Hotel. We recommend that callers identify themselves as being with the CARILEC group for ease of booking.

 

 

Display tables available at the conference for Authors, Practioners, Product & Service vendors.

Cost - U$250 - 550

One 6ft table, and two chairs will be provided in a prominent spot during conference sessions.

Interested parties please email- conference@carilec.org

Aligning Culture and Strategy by Richard Dick

Overview of Workshop

Alignment of an organisation’s culture with their business strategy is critical for success. When the culture and strategy of an organisation are misaligned, performance is hindered and the chance of the organisation achieving their strategic objectives greatly diminishes. This 2-day workshop aims to demystify the true power of culture and the role it plays in an organisation. This customized training will challenge thinking around how HR can help drive strategy and build alignment of culture and strategy. Participants will undertake experiential learning as the theory around culture is brought to life through visual, engaging and interactive session.

They will gain an understanding of how to assess their company’s culture, know when is the right time to undertake an assessment and be able to have the critical discussions when placing the spotlight on culture is needed. Our culture assessment tools will be introduced in the session and participants will learn how to use them back in their day-to-day roles.

Helping the organisation manage through change is another component of the workshop. Participants will be upskilled in determining the organisation’s readiness for change and strategies for maintaining engagement of the workforce through periods of significant change.

Topics to be Covered:

1. Getting aligned on culture and strategy

2. A way of looking at culture

3. Taking an external view - wins and failure

4. Culture assessment - gathering insights

5. What your culture looks like

6. Creating the culture needed for the future

7. A time for change?

8. What’s HR role in aligning culture and strategy?

9. Transforming your culture - take action

CLICK DOWNLOAD THE AGENDA 

View the flyer here


Please contact - training@carilec.org  for more information

  1. ANGUILLA ELECTRICITY COMPANY LTD
  2. ANTIGUA PUBLIC UTILITIES AUTHORITY
  3. BARBADOS LIGHT & COMPANY
  4. BELIZE ELECTRICITY LIMITED
  5. BVI ELECTRICITY COPRORATION
  6. DEVELOPMENT CONSULTING CENTER LTD
  7. DOMINICA ELECTRICITY SERVICES LTD
  8. EAGLE LNG
  9. JAMAICA ENERGY PARTNERS
  10. NEVIS ELECTRICITY COMPANY LTD
  11. NV ELMAR ARUBA
  12. NV GEBE
  13. OFFICE OF UTILITIES REGULATION- JAMAICA
  14. PUBLIC UTILITIES COMMISSION - BELIZE
  15. P.V. ENERGY
  16. SHARI DAVIS CONSULTING LLC
  17. ST. EUSTATIUS UTILITY COMPANY N.V
  18. ST. LUCIA ELECTRICITY SERVICES LTD
  19. ST. VINCENT ELECTRICITY SERVICES LTD
  20. TRINITY POWER LIMITED
  21. VIRGIN ISLANDS WATER AND POWER AUTHORITY
SPEAKERS
  • Gina Tomlinson-Williams Jamaica Public Service Company Ltd.
    Head of Customer Experience
  • Liz Thompson SUNY-UWI Center for Leadership and Sustainable Development
    Executive Director Designate
  • Judy McCutcheon Go Blue Inc.
    Consultant
  • Charmaine Anthony St. Lucia Electricity Services Ltd.
    Assistant Human Resource Manager
  • Gawain Fraites St. Kitts Electricity Company Ltd
    Public Relations Officer
  • Shari Davis, SPHR, SHRM-SCP Shari Davis Consulting Partners
    HCM Consultant and Professional Coach
  • Wayne McKenzie BSc, MBA Jamaica Energy Partners & West Kingston Power Partners
    Chief Executive Officer
  • Richard Dick Development Consulting Center,
    Principal Consultant & CEO
  • Pamela J. Green, MBA, SPHR, ACC HR Coaching & Career Institute
    PRESIDENT /CEO
  • Carmy Joseph St. Lucia Electricity Services Limited (LUCELEC)
    Corporate Communications Officer
  • Jeffrey Locke Belize Electricity Limited
    Chief Executive Officer / CARILEC Vice Chairman
  • Elizabeth Bennett, MBA, BA Office of Utilities Regulation
    Public Education Specialist
  • Mrs. Tamara Job-Sprott, MBA, BA St. Vincent Electricity Services Limited
    Communications Officer
  • Patrick Drijvers N.V. G.E.B.E.
    Head of the Planning & Engineer Department
  • Marisa Mason-Smith Bahamas Power & Light Company
    Assistant General Manager, Human Resources and Training
  • Shenee Tabannah Jamaica Public Service Compnay Ltd. (JPS)
    Corporate Communications Coordinator
  • Vonetta Burrell Belize Electricity Limited
    Public Relations Manager
  • When

    Friday 10th March 2017 to Tuesday 14th March 2017 , 8:00am to 4:30pm

    Venue

                  

                        CO-HOSTED BY

        

    About St. Maarten

    A fact so charming, it always has to be mentioned first: The island of Sint Maarten-Saint Martin is the smallest land mass in the world to be shared by two different nations. Only 37 square miles are owned by France and the Netherlands Antilles.

    The French territory covers about two thirds of the island and is technically a part of Europe and the European Community. The Dutch side is a member island of the Netherlands Antilles and part of the Kingdom of the Netherlands, but not considered European territory. There is no real border, just modest monuments and signs.

    The island boasts the Caribbean’s largest lagoon the Simpson Bay Lagoon, landlocked with the exception of two narrow channels with draw bridges. The Lagoon is home to a giant fleet of yachts.

     

    Electricity

    Most hotels in St. Maarten are wired as in the U.S.: 110 volts, 60 cycles. On the French side, all run on 220 volts, 60 cycles so a converter and adaptor plugs are needed for travel appliances.

     

    Currency

    The official currency of Sint Maarten as part of the Netherlands Antilles is the Antillean Guilder or Florin (fls). The Guilder is pegged to the US-Dollar and not floating. Prices in the supermarkets and gas stations on the Dutch side are given in Guilders, but most other prices are quoted in US-Dollar. The French side of the island is part of the European Union and uses the Euro. US-Dollar 1.20 buys 1 Euro. Some vendors on the French side offer a 1 to 1 exchange rate. The US Dollar is accepted on both sides of the island and is in fact the most common currency on St. Martin/St. Maarten. ATM machines can be found everywhere, both on the Dutch and French side. They are located at banks, supermarkets and inside gas stations. Most ATM card systems common in the US and Europe are accepted. All major credit cards are widely accepted as are Traveler’s’ Checks.

     

    Transportation

    Most visitors rely on taxis and rental cars, but public transportation also available to all points on the island between 6 a.m. and 12 a.m. Fares can be paid in U.S. dollars. After 10 p.m., rates rise 25 percent, and after midnight, 50 percent. Also, hotel tour desks can arrange sightseeing tours by taxi.