The 2018 CARILEC Human Resource, Corporate Communications and Customer Service Conference which is being held under the theme: Redesigning Human Resource, Corporate Communications, and Customer Service Processes is a multi-disciplinary experience for HR, PR and CS professionals in the industry who seek a comprehensive education accompanied by innovative learning sessions, peer-to-peer learning and exceptional networking and social opportunities.
Created by professionals who specialise in the electricity and energy industry, the CARILEC Human Resource, Corporate Communications and Customer Service Conference is a hub of rich content. It offers delegates a unique experience committed to their understanding of the trends, innovations and laws affecting the industry; furthering their professional development and enabling them to bring new ideas and approaches to their respective organisations.
This year’s Conference will place a special focus on Disaster Management, Business Continuity and Disaster Recovery. The 2017 Atlantic Hurricane Season was one of the most active seasons within recent history, and many affected utilities and citizens are still recovering. Disaster management is vital to ensuring safety and sustainability during disasters and cannot be separated from human resource management as it plays an integral role in planning for and responding to disasters.
Additionally, some of the biggest operational challenges faced by a utility can occur after a disaster. When this happens, public relations and customer service teams assist with minimising the impact of disruptions to customers and employees and therefore play a key role in ensuring business continuity and disaster recovery.
After this Conference, human resource, public relations and customer service managers who are tasked with assisting in disaster management and recovery will be better prepared to execute these responsibilities.
Venue: Kingston, Jamaica
- Human Resource Managers
- Corporate Communication Managers
- Public Relations Managers
- Customer Service Managers
- Senior Managers
- Regional Utilities
- Energy Experts
Draft Agenda Now Available Click here to Access
Sunday 11th March 2018 to Wednesday 14th March 2018 , 8:00am to 5:00pm
Information to be updated as it becomes available.
You will be staying at the .......
81 Knutsford Boulevard
New Kingston Jamaica
You can make reservations by filling out this form Reservations Form and return by fax number 876 929 0593 or Email
Room Rate Information:
Deluxe Room US$242.23 Single Occupancy and is inclusive of breakfast and taxes
Deluxe Room US$267.53 Double Occupancy and is inclusive of breakfast and taxes
Deluxe Room US$292.83 Double Occupancy and is inclusive of breakfast and taxes
All rates are inclusive of 16.5% government consumption tax, service charge - 10%, Energy Surcharge - US$8 and Special Room tax US$4
This room rate and availability is only guaranteed until March 1st, 2018
All delegates must make reservations directly with the Hotel. We recommend that callers identify themselves as being with the CARILEC group for ease of booking.
- ANTIGUA PUBLIC UTILITIES AUTHORITY
- BARBADOS LIGHT & COMPANY
- BELIZE ELECTRICITY LIMITED
- DEVELOPMENT CONSULTING CENTER LTD
- JAMAICA ENERGY PARTNERS
- NV ELMAR ARUBA
- ST. KITTS ELECTRICITY COMPANY LTD
- ST. LUCIA ELECTRICITY SERVICES LTD
- ST. VINCENT ELECTRICITY SERVICES LTD